Unknown error when running program..

Comments

2 comments

  • Avatar
    wojciechka

    Please run the installer with --debugtrace debug.txt and send the debug.txt file as well as entire project XML to support@bitrock.com and we will try to determine the issue.

    Also, where is the program installed? In Windows or Program Files directory?

    Does the installer have <windows64bitMode> enabled?

  • Avatar
    Angela

    I sent both files to support@bitrock.com. The program is installed in a local directory, not windows or program files directory. I tried to enable <windows64bitmode>, didn't make much difference.

    Thanks for your help. Angela

Please sign in to leave a comment.