uninstallers flagged as trojan by symantec AV

Comments

1 comment

  • Avatar
    wojciechka

    This is not an actual virus signature, but rather a heuristic which is triggering incorrectly.

    Based on Information on Symantec Website the Bloodhound.Sonar.9 is heuristic based and detects certain behavior. We will report it as a false positive, we recommend the customer does the same. Searching the internet shows that a lot of applications are or were getting false positive for this specific heuristic, so it seems a common problem.

    If the Symantec Endpoint Protection does not allow running the uninstaller, here is a workaround: Open Symantec Endpoint Protection, and click Change Settings on the left. Under Proactive Threat Protection, click Configure Settings, and under Sonar, enable the check box Prompt Before Terminating a Process.

Please sign in to leave a comment.